Shipping Samples

Shipment of Dewars

UK and EU based academic users can ship with our shipping agent DHL using ISPyB. 

Non EU, and industrial users should specify their samples in ISPyB and arrange their own courier for incoming and outgoing shipments. 

Shipping Changes from 2021 (DHL), particularly for EU/NI

Due to the recent end of the UK transition period, we are improving Shipping via https://ispyb.diamond.ac.uk/, and temporarily for ALL EU and NI users please contact mx-usersupport@diamond.ac.uk or industry@diamond.ac.uk prior to shipping. In the initial period the shipping via DHL will work as follows:

Shipping from Non UK (Non DHL)

These are advisory guidelines based on our best understanding of shipping procedures, and may differ for couriers and countries and you should seek advice with your local experts and shipping agents.

Please contact mx-usersupport@diamond.ac.uk or industry@diamond.ac.uk prior to shipping.

  1. Check with your courier regarding the changes in the shipment procedure prior the preparing shipment.
  2. The commercial invoice should show
  • A breakdown of the individual parts showing values and weights – dewar, number of pucks, number of pins, hard drive (if sent)
  • Commodity code for each individual part
  • Diamond's EORI number (Stands for Economic Operators registration and identification number) use GB287461957003 unless the shipment orginates in northern ireland, then use: XI287461957003
  • State ‘Temporary export for scientific experimental purposes’
  • Attached is an example for one dewar:

 

Item

Min Quantity

Max Quantity

Item cost

Min cost

Max cost

Commodity code

Supplier

Dry Shipper (CX100)

1

1

876

876

876

42021910

Molecular dimensions

Dry Shipper case (CX100/ CX100R)

1

1

416

416

416

9033000000

Molecular dimensions

Puck-Shelved Shipping Cane

1

1

629

629

629

73102990

Molecular dimensions

Uni-puck

1

7

300

300

2100

84189990

Molecular dimensions

Goniometer Base Type B5-R

1

112

4.06

4.06

455

9033000000

Mitegen

Dual Thickness MicroMounts

1

112

5.2

5.2

582.4

9033000000

Mitegen

               
     

Totals

2230.26

5058.4

   

 

  1. For shipments not to be subject to duties and taxes: Dewars should be shipped from teh country of origin as a temporary export.
  2. When the Dewar is sent back to country of origin it should be cleared through customs claiming returned goods relief.
  3. On import to the UK this should be cleared through customs as a temporary import using CPC 5300D18 C88 box 47 Q: specifiyig: Experiments to take place at Diamond Light Source Ltd, Commencing as soon as on site and completing within 4 [alter as appropriate] weeks.
  4. When exporting from the UK, customs entry should be made using CPC 3153000. A copy of the import customs entry (C88) and E2 should be supplied.

To Diamond

  • Create a new shipment through ISPyB. Please refer to our ISPyB section to learn how to do this.
  • Print the barcoded ISPyB labels. Stick Label 1 onto your shipping box and Label 2 onto the side of your IATA approved dry shipping dewar. Do not forget to include Label 3 within your dry shipper box.
  • Create an Airway Bill in ISPyB if you are an UK or EU based academic or with your chosen courier company if you prefer to use your own.
  • Dewars must be recieved by 16:00 the working day before scheduled visits. 
  • Dewars can only be received by our stores during normal weekday working hours. Please check for UK Bank Holidays where stores will also be closed.
  • Late shipments will be considered as a beamtime cancellation.
  • You must always check with a competent person from your institution/courier that you have packaged and labelled your samples safely and in compliance with relevant transportation Regulations before shipment to Diamond.

Suggested latest day for dewar shipping*:

Beamtime Latest Arrival at Diamond Ship by*
Monday Friday 4pm (previous week) Wednesday (previous week)
Tuesday Monday 4pm  Thursday (previous week)
Wednesday Tuesday 4pm Friday (previous week)
Thursday Wednesday 4pm Monday
Friday Thursday 4pm Tuesday
Saturday Friday 4pm  Wednesday
Sunday Friday 4pm  Wednesday

 

*Suggested shipping days are for guidance only for UK shipment and not guaranteed by DLS - it is your responsibility to ship early enough - when dewars are delivered late for an experiment we will try to accommodate but this is not always feasible and will always by agreement with your local contact. For international shipment please allow more time, shipment can be delayed at the customs.

From Diamond

Internal transfer at Diamond

After your experiment if you wish to keep your dewar(s) at Diamond for your next visit please fill out the internal transfer form at Diamond. Your dewar(s) wil be stored properly and topped up regularly with liquid nitrogen until your next visit.

  • Use your Diamond dewar ID and
  • Get the proposal, visit number and the beamline for your next visit (e.g. MX12345-12, on I03)
  • Fill out the internal transfer form
  • Inform your local contact that your dewar(s) is ready to be transfered

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