Welcome to the User Office

The User Office Team at Diamond are committed to ensuring that your Diamond access runs as smoothly as possible.

In these pages you can find our more about how to make a application to diamond and the services we offer to ensure your time at Diamond is worry free, leaving you to focus on solving your research problem. Please do browse through our pages regularly to ensure that you are aware of Diamond policies and any changes that arise over time. 


Users coming to Diamond to undertake experiments in the future are advised to consult the formal govenment website for the latest updated information on what is required. Please click here for more information.

Status of I15 and I15-1 Wiggler and proposal submission update

We have decided to postpone the opening of a call for proposals due to the continuing issues with the wiggler repair and the need to reschedule cancelled experiments from AP26 into the AP27 period. 

With more parts due to arrive in November, and visits scheduled from both the cooling system and wiggler manufacturers before Christmas we remain optimistic that operations will resume in January 2020, but of course cannot yet be certain. Rather than enabling users to submit proposals in this uncertain period, we will reassess the situation and decide the best course of action in late January. We will then update the web-site and send out an email to all registered users.

We continue to be disappointed with these delays and wish to reassure users that Diamond Staff are doing all that they can to resolve the issue through vigorous and continuous engagement with the external suppliers, as well as considering long-term options going forward.

Christine Beavers, Joe Hriljac and Andy Dent

Diamond's Values

Diamond seeks to foster a culture of working that is reflected in five values (Respect, Excellence, Collaboration, Integrity and Innovation). These values help everyone who comes here to work or use Diamond's facilities to have a common framework of understanding how we relate to each other and what we aspire to.
This benefits everyone: 

• everyone is valued, trusted and respected regardless of their gender, location, age, ethnicity, beliefs, role, grade, religion or other personal attributes - treated with respect
• Diamond will be a great place to work
• clarity on how to behave well and what you can expect from others
• identify and plan development to meet the challenges of your current role and future roles






Contact the User Office

The User Office provides administrative support for users.

Office Hours: Monday to Friday 8:30am - 5:00pm
Location: Room G61, Diamond House
Telephone: +44 (0) 1235 778571
Fax: +44 (0) 1235 778719
E-mail: useroffice@diamond.ac.uk

Contact for industrial users:
Elizabeth Shotton