Welcome to the User Office

The User Office Team at Diamond are committed to ensuring that your Diamond access runs as smoothly as possible.

In these pages you can find our more about how to make a application to diamond and the services we offer to ensure your time at Diamond is worry free, leaving you to focus on solving your research problem. Please do browse through our pages regularly to ensure that you are aware of Diamond policies and any changes that arise over time. 

Call for AP27 April 2020 - October 2020: 2nd October

The deadline for submission of proposals for the allocation period April 2020-October 2020 is on the 2nd October, a fuller set of timeline events and the dates for the peer review panel meetings can be found here.

Update on status of I15 and I15-1

Following the failure of a cryostat compressor to the Wiggler in May, and the subsequent second failure of a different compressor in September, the Wiggler will be down until at least November.

Due to the number of cancelled proposals and the need to reschedule there will be a reduced number of shifts available for AP27 and to avoid users submitting proposals until we are confident with the repairs we have decided to delay the call for proposals for I15 and I15-1 until early Dec (date to be decided). (Any proposal submitted now will be held until the special panel meeting which is likely to be at the end of Jan.)

Please contact Christine Beavers (PBS) or any of the staff if you have questions or wish to have your email put on a list for updates. 

News Highlights

  • From 1 April 2019 we will be adjusting our system for booking rooms onsite at Ridgeway House. Rather than booking all users on a first come, first served basis, we will aim to book a maximum of three users for each session in to Ridgeway House.  Principal Investigators are requested to identify which three team members should be accommodated onsite when submitting their team through the User Administration System.  Any additional users coming to the session will be provided with accommodation at nearby local facilities and their name and session details will automatically be added to the open taxi list to facilitate transport. As the time of the experiment approaches, we will do our very best to ensure full occupancy at Ridgeway House by bringing users back on to site if rooms become available.

Contact the User Office

The User Office provides administrative support for users.

Office Hours: Monday to Friday 8:30am - 5:00pm
Location: Room G61, Diamond House
Telephone: +44 (0) 1235 778571
Fax: +44 (0) 1235 778719
E-mail: useroffice@diamond.ac.uk

Contact for industrial users:
Elizabeth Shotton

ORCID