Welcome to the User Office

The User Office Team at Diamond are committed to ensuring that your Diamond access runs as smoothly as possible.

User Office Team

In these pages you can find our more about how to make a application to diamond and the services we offer to ensure your time at Diamond is worry free, leaving you to focus on solving your research problem. Please do browse through our pages regularly to ensure that you are aware of Diamond policies and any changes that arise over time. 

News Highlights

  • From 1 April 2019 we will be adjusting our system for booking rooms onsite at Ridgeway House. Rather than booking all users on a first come, first served basis, we will aim to book a maximum of three users for each session in to Ridgeway House.  Principal Investigators are requested to identify which three team members should be accommodated onsite when submitting their team through the User Administration System.  Any additional users coming to the session will be provided with accommodation at nearby local facilities and their name and session details will automatically be added to the open taxi list to facilitate transport. As the time of the experiment approaches, we will do our very best to ensure full occupancy at Ridgeway House by bringing users back on to site if rooms become available.

Contact the User Office

The User Office provides administrative support for users.

Office Hours: Monday to Friday 8:30am - 5:00pm
Location: Room G61, Diamond House
Telephone: +44 (0) 1235 778571
Fax: +44 (0) 1235 778719
E-mail: useroffice@diamond.ac.uk

Contact for industrial users:
Elizabeth Shotton

ORCID