During Your Experiment

Before you start, there are one or two housekeeping points to note. First, we strongly recommend you follow the instructions to set up the data dispenser in the beamline control room.

We also have a data room in the pod located at the top of the Zone 2 stairs (purple), and serves as an offline data analysis suite for the beamline. Dawn is available on both workstations for data reduction and visualisation, a guide can be found on our external Conflunce site. You are welcome to use the whiteboard, meeting table and computing facilities in this room, as the control room on I22 in particular can become crowded!

Second, your local contact will have provided safety training for the beamline and any lab space you may use during your visit. We ask that you treat these areas as laboratories - no food or drink in the hutch or peripheral labs - and work safely at all times. A list of first aiders is posted on the wall of the control rooms and on laboratory doors. In case of emergency, please contact the control room on extension 8899.

In an emergency, contact the Control Room on 8899.

During working hours, your local contact or another member of the beamline team should be able to help you. Out of hours, please contact the Experiment Hall Coordinators (EHCs) on 8787 or the Control Room on 8899.

Frequently asked questions and basic troubleshooting advice can also be found here on the I22 website (see menu bar on left hand side) If you have any questions about accommodation or other user facilties please contact the User Office on 8571. The User Office is open between 8:30am and 5pm Monday to Friday.

A guide to IT for Users is included in all User Information Packs and is also posted on the wall of the I22 control room. For all Diamond related IT issues during your experiment, please contact the IT Helpdesk on 8271 from 9am - 5pm Monday to Friday.

More general information on youor stay at RAL may be found here.

Free tea and coffee and vending machines are located in Zone 3 (above the pink stairwell). Bathroom facilties are located next to the kitchen and are duplicatded in the same area in Zone 2

Other useful numbers:

• Ridgeway House 01235 445500
• RAL Security 5545
• RAL Reception 8900

Internet access on the visitor network

Academic Visitor WiFi is now provided by Eduroam, more infor can be found on the IT-Support Pages

Visitor access to the I22 printer (Windows)

Open an Explorer window (e.g. "MyComputer") and enter

\\print.diamond.ac.uk

into the address bar. This will show all beamline and office printers.

Select b.i22.cc1.col.1 for the colour laser printer in the control cabin.

Right mouse click and select 'Connect'. The printer should be added to the available list of printers in Windows. Please note this printer does not have a duplex unit, due to space constraints, so only prints single sided. There is a second printer in the data room that has a duplex unit (s.1.19.z02.co.1).

Visitor access to printers (Linux)

A list of all available printers should appear when printing from any Linux printing program. Select b.i22.cc1.col.1 for the color laser printer in the control cabin.  Please note this printer does not have a duplex unit, due to space constraints, so only prints single sided.There is a second printer in the data room that has a duplex unit (s.1.19.z02.co.1).

Other IT support can be found on the IT Help pages