Macromolecular Crystallography
Shipping Samples
Shipment of Dewars
UK and EU based academic users can ship with our shipping agent DHL using ISPyB.
Non EU, and industrial users should specify their samples in ISPyB and arrange their own courier for incoming and outgoing shipments.
Shipping Changes from 2021 (DHL), particularly for EU/NI
Due to the recent end of the UK transition period, we are improving Shipping via https://ispyb.diamond.ac.uk/, and temporarily for ALL EU and NI users please contact mx-usersupport@diamond.ac.uk or industry@diamond.ac.uk prior to shipping. In the initial period the shipping via DHL will work as follows:
- Setup shipment via ISPyB: https://ispyb.diamond.ac.uk/shipments/add
- Add ALL dewars/hard disks/tools to the shipment
- Add ALL samples to the shipment
- Book Shipment
- For EU and NI based users using the DHL booking system in ISPyB email mx-usersupport@diamond.ac.uk / industry@diamond.ac.uk as appropriate to generate the airway bill
- Download the Airway bill from ISPyB
- Attach airwaybill and dispatch to Diamond Light Source Limited
Shipping from Non UK (Non DHL)
These are advisory guidelines based on our best understanding of shipping procedures, and may differ for couriers and countries and you should seek advice with your local experts and shipping agents.
Please contact mx-usersupport@diamond.ac.uk or industry@diamond.ac.uk prior to shipping.
- Check with your courier regarding the changes in the shipment procedure prior the preparing shipment.
- The commercial invoice should show
- A breakdown of the individual parts showing values and weights – dewar, number of pucks, number of pins, hard drive (if sent)
- Commodity code for each individual part
- Diamond's EORI number (Stands for Economic Operators registration and identification number) use GB287461957003 unless the shipment orginates in northern ireland, then use: XI287461957003
- State ‘Temporary export for scientific experimental purposes’
- Attached is an example for one dewar:
|
Item |
Min Quantity |
Max Quantity |
Item cost |
Min cost |
Max cost |
Commodity code |
Supplier |
|
Dry Shipper (CX100) |
1 |
1 |
876 |
876 |
876 |
42021910 |
Molecular dimensions |
|
Dry Shipper case (CX100/ CX100R) |
1 |
1 |
416 |
416 |
416 |
9033000000 |
Molecular dimensions |
|
Puck-Shelved Shipping Cane |
1 |
1 |
629 |
629 |
629 |
73102990 |
Molecular dimensions |
|
Uni-puck |
1 |
7 |
300 |
300 |
2100 |
84189990 |
Molecular dimensions |
|
Goniometer Base Type B5-R |
1 |
112 |
4.06 |
4.06 |
455 |
9033000000 |
Mitegen |
|
Dual Thickness MicroMounts |
1 |
112 |
5.2 |
5.2 |
582.4 |
9033000000 |
Mitegen |
|
Totals |
2230.26 |
5058.4 |
- For shipments not to be subject to duties and taxes: Dewars should be shipped from teh country of origin as a temporary export.
- When the Dewar is sent back to country of origin it should be cleared through customs claiming returned goods relief.
- On import to the UK this should be cleared through customs as a temporary import using CPC 5300D18 C88 box 47 Q: specifiyig: Experiments to take place at Diamond Light Source Ltd, Commencing as soon as on site and completing within 4 [alter as appropriate] weeks.
- When exporting from the UK, customs entry should be made using CPC 3153000. A copy of the import customs entry (C88) and E2 should be supplied.
To Diamond
- Create a new shipment through ISPyB. Please refer to our ISPyB section to learn how to do this.
- Print the barcoded ISPyB labels. Stick Label 1 onto your shipping box and Label 2 onto the side of your IATA approved dry shipping dewar. Do not forget to include Label 3 within your dry shipper box.
- Create an Airway Bill in ISPyB if you are an UK or EU based academic or with your chosen courier company if you prefer to use your own.
- Dewars must be recieved by 16:00 the working day before scheduled visits.
- Dewars can only be received by our stores during normal weekday working hours. Please check for UK Bank Holidays where stores will also be closed.
- Late shipments will be considered as a beamtime cancellation.
- You must always check with a competent person from your institution/courier that you have packaged and labelled your samples safely and in compliance with relevant transportation Regulations before shipment to Diamond.
Suggested latest day for dewar shipping*:
| Beamtime | Latest Arrival at Diamond | Ship by* |
| Monday | Friday 4pm (previous week) | Wednesday (previous week) |
| Tuesday | Monday 4pm | Thursday (previous week) |
| Wednesday | Tuesday 4pm | Friday (previous week) |
| Thursday | Wednesday 4pm | Monday |
| Friday | Thursday 4pm | Tuesday |
| Saturday | Friday 4pm | Wednesday |
| Sunday | Friday 4pm | Wednesday |
*Suggested shipping days are for guidance only for UK shipment and not guaranteed by DLS - it is your responsibility to ship early enough - when dewars are delivered late for an experiment we will try to accommodate but this is not always feasible and will always by agreement with your local contact. For international shipment please allow more time, shipment can be delayed at the customs.
From Diamond
- Request the dewar for dispatch: see shipping your dewar home
Internal transfer at Diamond
After your experiment if you wish to keep your dewar(s) at Diamond for your next visit please fill out the internal transfer form at Diamond. Your dewar(s) wil be stored properly and topped up regularly with liquid nitrogen until your next visit.
- Use your Diamond dewar ID and
- Get the proposal, visit number and the beamline for your next visit (e.g. MX12345-12, on I03)
- Fill out the internal transfer form
- Inform your local contact that your dewar(s) is ready to be transfered
