Academic Users: Shipping to and from Diamond
All EU and NI users, using Diamond's DHL account, should be aware that they cannot directly create an airwaybill in ISPyB and should contact firstname.lastname@example.org (Academic MX), email@example.com (Industrial Users) or EBICadmin@diamond.ac.uk (Academic EBIC) respectively, and follow the appropriate guidance below.
|Origin||Shipment arranged by|
|EU & NI||ISPyB & DHL||User's Courier|
|Rest of World||N/A||User's Courier|
Those highlighted in green are our current preferred method of shipping. Due to recent changes these rules are subject to change at short notice, so please check current advice before arranging your shipment.