On-site sessions

Most of the sessions are remote, but users are welcome to attend sessions in-person. If you would like to come on site to attend your session in-person, please ensure you indicate this when submitting your ERA in UAS and let your local contact know well in advance.

eBIC / I14 building location

The electron Bio-Imaging Centre is located on-site at Diamond, in the I14 building near the synchrotron.

electron Bio-Imaging Centre (eBIC)
I14-EMF
Diamond Light Source
Harwell Science and Innovation Campus
Didcot, Oxfordshire
OX11 0DE

Directions to Diamond itself can be found here.

For on-site sessions, please arrive at eBIC, I14 building entrance (opposite cafeteria) at 11.00am on the morning of your session. Please bring your user badge if you have been issued with one. If you have opted not to use our shipping service please arrive at 9.00am and bring your sample with you. 

A standard example of a session schedule is available in the eBIC user guide - see the standard session tab in the table.

If you need assistance please contact the Experimental Hall Coordinators on: +44 (0) 1235 77 8787.

1. Submit session ERA in UAS.
   • For SPA/TOMO submit your ERA at least 1 week before the user's eBIC session
   • For CryoFIB experiments - ERA should be submitted at least 3 weeks before the start
2. Arrange sample shipping
   • Register shipping dewar in SCAUP or ISPyB
   • Include your sample details, data collection parameters and types of grids for your experiment in SCAUP
   • (Note: if you are not using SCAUP for sample shipping you should communicate your data collection parameters and types of grids for your experiment directly with your local contact)
3. Read appropriate user guide relevant to your data collection session
   • (Note: these guides contain important information regarding file formats and naming conventions)

For problems outside normal working hours (Mon - Fri, 09.00 to 17.00) users should call Diamond Experimental Hall Coordinators (EHCs) on +44 (0) 1235 77 8787 and inform them of the following:

• they are a user running a session on a Krios electron microscope
   
• provide the Experimental Hall Coordinator with their local contact's name

The Diamond Experimental Hall Coordinator will make best efforts to get in touch with eBIC staff, who will attempt to address the problem.