Diamond is now looking at accepting small numbers of users on site. To ensure you keep yourself and others healthy and safe you need to read through and familiarise yourself with the COVID-19 Onsite Working Protocols, a link to the protocols is provided below. Once you have read the protocols please proceed to do the training which needs to be done at least 48 hours before arriving at Diamond.
Below you will find instructions on the conditions and rules for actions that need to be taken in case you become ill whilst at Diamond. There is also information on access to kitchens and restaurants, with contact information.
Currently 2 investigators at the beamline at any one time. Please note that preparation and experiments at beamlines is taking longer than previously.
Please read the Working protocols and Site Instructions and User Information documents on important information about working conditions at Diamond.
To help get your session fully in place before you arrive, you must submit your session information well in advance.
You must read all emails/correspondence from Diamond and complete the COVID-19 training.
You must read the Instructions for User document accessible from a link on this page, this provides important information on what to expect before and during your visit to Diamond.
All session details must be submitted 2 week before beamtime. Some processes have become longer due to COVID-19 and require more time to complete. Diamond needs as much information as possible on numbers of investigators, their requirements and details of the session requirements, including ERA information.
Please go to the main gate to collect your badge as normal. The gate will be informed that you are arriving and will issue this to you.
If you already have your badge please remember to bring it with you.
Please keep your user badge after your session, do not hand this in. If you have further sessions, please bring it along for your next visit. We currently are not able to accept return of user badges.
If you are a new user to Diamond, you must arrive at the beamlines/labs between 09.00 and 14.00 to ensure you get your induction done in a timely fashion (this is taking a great deal longer under the C-19 working protocols than is used to.)
The User Office currently remains closed.
The team is working from home 08:30 –16:30 Monday to Friday and can be contacted by email useroffice@Diamond.ac.uk
All enquiries should in the first instance be made to the email address above.
Out of Hours 16:30-08:30 –ONLY
Contact the EHC team on ext. 8787
Ridgeway House has produced a User Guide which can be found here
If at any point you find you are showing symptoms of COVID-19 you must follow the instructions found in the Instructions for User document accessible from a link on this page.
It is crucial that you have read the working protocols and undertaken the training before you come to Diamond. You will not be able to come to Diamond if you have not undertaken the training.
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