Diamond plans to resume our 6-day running from Wed 16th Jun 2021. If your experiments can be fully carried out remotely or by mail-in where practical this should still be the default delivery of beamtime.
In the cases where experiments cannot be undertaken remotely or where mail-in is not practical, user visits are now allowed; we remind you that access is limited to up to two users onsite at any one time. Shift working will be considered, with a total of 4 users per visit working in teams of 2 people. For non-UK users you will need to follow the Government guidance and be aware that you may have to quarantine which may make your visit impractical.
We wish to draw your attention to our COVID-19 working protocols accessible below, that include a training video, which must be viewed by all users attending site at least 72 hours before arrival.
You should arrive at the synchrotron within working hours at a time agreed with your local contact.
You will also find instructions below on the conditions and rules for actions that need to be taken in case you become ill whilst at Diamond. There is also information on access to kitchens and restaurants, with contact information.
A maximum of 2 investigators can be at the beamline at any one time. Shift working will be considered, with a total of 4 users per visit working in teams of 2.
Note that preparation and experiments at beamlines is taking longer than previously.
Please read the Working Protocols as well as the Site Instructions and User Information document on important information about working conditions at Diamond.
To help get your session fully in place before you arrive, you must submit your session information 2 weeks in advance, and at the latest 1 week before you arrive.
We request that UK based users take an LFD test on the day of departure (or as close to it as possible). Only travel if you are negative. If testing is not available through your institution, please allow enough time to use the Government scheme for UK users.
You must read all emails/correspondence from Diamond and complete the COVID-19 training.
You must read the Instructions for User document accessible from a link on this page, this provides important information on what to expect before and during your visit to Diamond.
You need to arrive at the synchrotron within working hours at a time agreed with your local contact.
Diamond expects PIs, ACs or Session Team Leaders to confirm that their session team members coming to Diamond are permitted to travel and have undertaken the required COVID-19 training.
We include the following confirmation in UAS which Team Leaders must tick:
I confirm that all session investigators that are coming to Diamond have undertaken the COVID-19 Working Protocol Training, and are not subject to any restrictions from their institution, local council or government lockdown that would prevent myself or any investigators from travelling or staying overnight. If circumstances change before the visit please inform Diamond as soon as possible.
Please read this not on Fatigue: Things to consider
Please go to the main gate to collect your badge as normal. The gate will be informed that you are arriving and will issue this to you.
If you already have your badge please remember to bring it with you.
You should arrive at the synchrotron within working hours at a time agreed with your local contact.
When you arrive at Diamond please go to the Diamond House atrium where you will find the Wellostation for measuring your temperature and a sanitisation station. See below for details on the Wello station.
The first time you come to Diamond you will be given a welcome pack containing some face masks, sanitisation gel and written guidance.
Users (red ‘USERS’ lanyard) will be expected to use the WelloStationX thermometry station in the Atrium of Diamond House at the beginning of their day on every visit to Diamond site. This non-contact system will measure the individual’s temperature and provide a pass sticker if it’s within a healthy range. The sticker must be displayed on their pass at all times whilst working at Diamond.
If the WelloStationX gives a red reading this means a high temperature has been measured and yopu should leave site immediately.
Social distancing and COVID-19 working protocols significantly increase the length of time required to perform tasks. The productivity of a day now will not be the same as pre-pandemic. Please take this into account when planning your experiments.
If at any point you find you are showing symptoms of COVID-19 you must follow the instructions found in the Instructions for User document accessible from a link on this page. Do not come to Diamond if you have any COVID-19 symptoms. If you are on site and experience symptoms you must leave site.
It is crucial that you have read the working protocols and have undertaken the training before you come to Diamond. You will not be able to come to Diamond if you have not undertaken the training.
If you test positive for COVID-19 within ten days after leaving Diamond site, please inform your Diamond Local Contact and Diamond User Office
For a concise version of the COVID-19 working protocols please see here.
Please keep your user badge after your session, do not hand this in. If you have further sessions, please bring it along for your next visit. We currently are not able to accept return of user badges.
You should arrive at the synchrotron within working hours at a time agreed with your local contact.
If this is your first visit to Diamond under COVID-19 conditions, you must arrive at the beamlines/labs between 09.00 and 14.00 to ensure you get your induction done in a timely fashion (this is taking a great deal longer under the current working protocols than is used to.)
The R22 restaurant will be open in the evening and at the weekend as well as for breakfats and lunch.
Users who are staying off site can also eat at Ridgeway House and use their vending cards to pay, but in order to get the booking of your choice, you must book your place (or takeaway) with Ridgeway House by 12 noon and choose from the attached menus in advance. You must also stick to your timing as space is limited. It is possible to call later in the day, but it helps with planning to stick to by the 12 noon timeframe.
At Ridgeway House evening meals are available from 18.00 with last orders at 20.15 for 20.30 when they will close.
Users staying at Premier Inn can also get a meal at the Premier Inn to the value of £15 per person excluding alcohol.
Users on night shift can order a take-away meal and we will reimburse this up to £15 per person as per the expenses procedure.
The User Office currently remains closed.
The team is working from home 08:30 –16:30 Monday to Friday and can be contacted by email useroffice@Diamond.ac.uk
All enquiries should in the first instance be made to the email address above.
Out of Hours 16:30-08:30 –ONLY
Contact the EHC team on ext. 8787
Lab space is especially limited due to social distancing measures and Lab Inductions taking longer. Please ensure you follow instructions given in your Lab induction, including staying within your allocated working area.
Arrive between 09:00 and 14:00 for Lab space induction. Under current working conditions this is taking substantial time to undertake.
Users can bring their own safety glasses to Diamond. The glasses should be compliant with BS EN 166F or better and be in a good state of repair. The glasses need to be inspected by local contacts.
Ridgeway House has produced a User Guide which can be found here
For information on our cleaning protocols please see here
R22 Restaurant - is open for breakfast, lunch and dinner from 7th June
Rules for use of Restaurant (please always follow what is advised on the days you use it):
The Entrance to the servery will be through the two doors to the coffee lounge only. The restaurant is operating two one way systems through the servery, following the safe distancing marks on the floor. During busy periods, a team member will invite you into the servery area, in time. Route 1 on your right will be dispensing a cold offer while route 2, on your left will have hot food on offer.
Diamond Light Source is the UK's national synchrotron science facility, located at the Harwell Science and Innovation Campus in Oxfordshire.
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