Diamond is committed to ensuring the booking and provision of accommodation during your experiments is simple and transparent.
This policy should be read in conjunction with our policy on eligibility for financial support.
The Diamond User Office will book accommodation for all Users according to the request set out by the Principal Investigator (PI) or Alternate Contact (AC) on the session investigator form in UAS. However, Diamond will only pay for accommodation for those who are designated ‘Diamond Pays’ on the investigator list for a session (see the policy Eligibility for Financial Support). Diamond will still arrange accommodation for those Users who are not designated ‘Diamond Pays’ but the User shall pay the accommodation provider directly for their stay at the point of use.*
We ask that all investigator teams with accommodation requests are submitted no later than 5 working days before your arrival date. While we understand that it is sometimes necessary to change the experimental team, please ensure all changes are made before this deadline and that an email is sent to the User Office setting out the change request. After this deadline it may not be possible to make the bookings you request.
Where accommodation is no longer required, please email the User Office as soon as possible. Even providing a cancellation notice on the due day of arrival, will reduce the costs incurred.
*Please note that where a Diamond user fails to make use of such accommodation, or leaves without paying, the User Office will pass on contact details to the third party accommodation provider in order to secure payment.
Manchester, Birmingham or Leeds collaboration: Diamond will book accommodation for up to four Users per session but the Users must pay for this accommodation at the point of use.*
Oxford collaboration: No accommodation will be booked for such Users.
*Please note that where a Diamond user fails to make use of such accommodation, or leaves without paying, the User Office will pass on contact details to the thrid party accommodation provider in order to secure payment.
Diamond Proprietary Users are managed by the Industrial Liaison team. Where you require accommodation, please ensure the terms of this are set out in your contract with Diamond.
Every effort will be made to accommodate Users in Ridgeway House on the Harwell Campus however this is not guaranteed. Where alternative arrangements are put in place, open taxi bookings will be made to facilitate easy travel between the accommodation and Diamond. Where a partial stay at Ridgeway House is possible, the User Office will contact the experiment team leader to discuss the most suitable arrangements.