Before you start, there are one or two housekeeping points to note. First, we strongly recommend you follow the instructions to set up the data dispenser. We also invite you to make use of the SAXS Data Pod. The pod is located at the top of the Zone 2 stairs (purple), and serves as an offline data analysis suite for the beamline. You are welcome to use the whiteboard, meeting table and computing facilities in this room.
Second, your local contact will have provided safety training for the beamline and any lab space you may use during your visit. We ask that you treat these areas as laboratories - no food or drink in the hutch or peripheral labs - and work safely at all times. A list of first aiders is posted on the wall of the control rooms and on laboratory doors. In case of emergency, please contact the control room on extension 8899. Please read our guide to beamline and laboratory safety.
Further information on calibration, network access and troubleshooting can be found on our documentation pages, here.
In an emergency, contact the Control Room on 8899.
During working hours, your local contact or another member of the beamline team should be able to help you. Out of hours, please contact the Experiment Hall Coordinators (EHCs) on 8787 or the Control Room on 8899.
Frequently asked questions and basic troubleshooting advice can also be found here on the B21 website (see menu bar on left hand side) If you have any questions about accommodation or other user facilties please contact the User Office on 8571. The User Office is open between 8:30am and 5pm Monday to Friday.
A guide to IT for Users is included in all User Information Packs and is also posted on the wall of the B21 control room. For all Diamond related IT issues during your experiment, please contact the IT Helpdesk on 8271 from 9am - 5pm Monday to Friday.
More information on restaurant facilities may be found here. Free tea and coffee and vending machines are located in Zone 3 (above the pink stairwell). Bathroom facilties are located next to the kitchen.
Other useful numbers:
Diamond Light Source is the UK's national synchrotron science facility, located at the Harwell Science and Innovation Campus in Oxfordshire.
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