All EU and NI users arranging thier shipment wih DHL in ISPyB should be aware that they cannot create an airwaybill in ISPyB and should contact mx-usersupport@diamond.ac.uk (Academic MX), industry@diamond.ac.uk (Industrial Users) or EBICadmin@diamond.ac.uk (Academic EBIC) respectively, and follow the appropriate guidance below.
| Organiser | Diamond | User | |
|---|---|---|---|
| Origin | UK | ISPyB & DHL | User's courier |
| EU & NI | ISPyB & DHL | User's courier | |
| Rest of World | |||
Those highlighted in green are our current preferred method of shipping. Due to recent changes these rules are subject to change at short notice, so please check current advice before arranging your shipment.
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