Once beamtime has been scheduled, the Principal Investigator (PI) and Alternate Contact (AC) will receive notification. From this point, the PI and AC can inform the User Office online of their Arrival and Sample information.
The beamtime visit should be appropriately manned by competent users to ensure full use of beamtime.
As soon as arrival information has been submitted by the Principal Investigator (PI), the User Office will make accommodation bookings. We encourage you to submit your session investigators as early as possible.
The deadline structure for submission of session investigators is:
Please can all remote users submit their session investigators before the session begins.
While we will try to help you if you submit after these deadlines, we make no guarantee that your site card will be ready or local accommodation available.
Where no session investigators are submitted for a session, it will be cancelled.
Note: once submitted, modifications to the arrival information can only be made by the User Office. In such situations, the PI should email the User Office. Please consider the confusion caused by making multiple changes to the team. The email should clearly state the changes that are required. Please do not approach the User Office to make changes more than three times.
All changes are made at the discretion of the user office. If changes are after the deadlines given above, please note that we will try to help, but site cards may not be ready and local accommodation may not be available.
Please let us know if you would like a later checkout or early check in since the User Office can enquire with Ridgeway at the time of booking.
The user must inform the User Office if accommodation is no longer required. Normally this should be at least one week before scheduled beamtime to enable the room to be reallocated. If this does not occur then Diamond Light Source may reduce the quantity of accommodation available to that establishment on their next visit. If scheduled beamtime is cancelled due to problems with the synchrotron then the User Office will cancel accommodation as soon as possible.
In the event that Ridgeway House is full, the User Office will identify alternative local accommodation.
Diamond Light Source is the UK's national synchrotron science facility, located at the Harwell Science and Innovation Campus in Oxfordshire.
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