End of Experiment Feedback forms must be submitted after beamtime by the Principal Investigator (PI) or Alternate Contact (AC) and these are mandatory. User Satisfaction Surveys can be completed by team members and are optional.
The end of experiment form must be completed by the team leader at the end of each experiment. Any forms requiring completion will be found on the home page of the User Administration System and regular reminders will also be sent until forms have been completed.
Information from these forms is collated at the end of each machine run (the period between major shutdowns, typically 6 weeks) and discussed at a meeting of all Principal Beamline Scientists, Support Group Leaders and Science Directors. All problems that have arisen during a run are discussed and plans are drawn up to improve performance. All comments arising from aspects of the experiment that were judged by users to be poor or very poor will result in a written response from Diamond. The statistics that accrue from the End of Experiment forms are presented to the Scientific Advisory Board, the Diamond User Committee and the Diamond Board.
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