Team members who are eligible for support will receive an automatic email from the User Office after beamtime with a link to the online claim system.
Claims will be accepted for approved beam time only.
Up to three members of a team will be eligible for support. We will cover four users for complex experiments or to ensure safety is not compromised.
Travel costs for journeys between the home institution and Diamond Light Source, at the start and end of each experimental run, will be reimbursed by the most economical route.
Claims for food taken on the journey are not allowed.
Claims cannot be paid to any third party, e.g. home establishment. In this instance an invoice should be raised to which receipts should be attached. All documentation should be sent for the attention of the Diamond User Office who will process payment. It is important that the invoice references the beamtime visit and has the names of the users for which the costs were incurred. It should be sent as soon as possible after beamtime and no later than 3 months.
Diamond will not reimburse costs associated with obtaining a visa. These must be paid for by the individual concerned.
Note: Due to the high number of claims being submitted, claims may take up to two weeks to be processed by the User Office.
Diamond Light Source is the UK's national synchrotron science facility, located at the Harwell Science and Innovation Campus in Oxfordshire.
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