Return Dewar From Diamond

Shipping Samples From Diamond

Please complete this form carefully. We need accurate information to return your dewar(s).

You have three options:

1. If your dewar(s) is/are labelled with Diamond Dewar ID, choose in the carrier drop down menu below: "Diamond DHL" or "Diamond Fedex" (International only) and complete your address where you want your dewar(s) returned to with Diamond DHL or Fedex account, or

2. You give us your carrier* and your account number and we generate an Air Way Bill (AWB) and arrange a pick-up date with your carrrier, or

3. You generate the AWB yourself, you send to your local contact the return label to print and attach to your dewar(s). You must arrange the pick update of your dewar(s) at Diamond with your carrier. Please complete in this form in addition to the previous information in option 1, the AWB number and the pick up date at Diamond you arranged with your carrier.

(*): Option 2 is only available if your carrier is DHL or FEDEX international only.

Note:to avoid problems with your carrier, we advice you to put in the description of your package: dry shipper containing frozen crystals (quantity: #, value: £x)

Dewar Information

Choose Diamond DHL or Diamond Fedex only if you have a Diamoond Dewar ID, then no account number is needed.
Option 1: provide A/C number and the desired dewar pickup date (only for DHL, FEDEX, UPS, TNT or UK mail); Option 2: provide A/C number, AWB and the booked date for dewar pickup