The MX beamlines at Diamond (I03. I04, I04-1 and I24) have been highly automated. When combined with intuitive software, comprehensive manuals (both written and videos) and highly experienced local support staff it is possible to provide remote access experiments at all these beamlines for the novice through to expert users. Most experiments are feasible remotely with minor exceptions such as humidity control or those at biological containment level III.
To carry out remote access experiments to Diamond we recommend:
First time users are encouraged to contact their local contact in the first instance to discuss any queries you may have. They will be able to guide you through the software and requirements and if required set up a test experiment to a beamline on a non-experiment day before your session to ensure all systems are working and you are ready to use the beamline.
This is a very popular mode of access where there is a mixture of a group of users at the beamline and the home lab taking turns to collect data. Please note:
Running experiments completely remotely is increasingly popular, removing the need to travel to Diamond, increasing user participation per session and for some shift modes it is compulsory. To help Diamond maintain a high level of service to support this and to avoid disappointment at peak periods the following applies to Full Remote Access sessions:
In both access modes (fully remote or mixed), we require the team leader of the visit to gather and collate ALL information related to the visit (number and codes of dry shippers; which pucks are in which shipper; which pucks are to be loaded) and to send this list to the local contact at least 2 days before the visit (for weekend visits: by Wednesday afternoon). Please use this example template for your convenience.
This is crucial for your visit to run smoothly: due the popularity of these modes of operation, the number of dry shippers being dealt with at Diamond has increased enormously.
The list must allow your local contact:
As team leader, please do NOT assume that if your colleagues have emailed something, this is enough. It is crucial that you collate the information into a single email to the Local Contact, especially when multiple of your BAG's users will be sending dewars from different labs.
Please note that in both modes of access above, time for changing pucks is part of your shift time just as if you were here. For short shifts, this time has already been pre-allocated and the scheduled time provided is when the beamline is expected to be ready for you to start experiments.
These are some simple rules which when followed will help us provide the best possible service to the whole Diamond user community.
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